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31 01, 2023

CX Is The Next Big Battleground & Brands Need To Build The Right Arsenal To Succeed, Says Brand Interventionist Christopher Roberts In His New Book

By |2023-01-31T14:15:58+10:00January 31st, 2023|

January 31st, 2023; Brisbane, Queensland About 85% of Customer Experience or Net Promoter Score® programs are bound to fail. It will not fail in a week, a month or a year, but will die the death of a [...]

16 06, 2021

Engaged Strategy Partners With Podium To Give Australia’s Local Businesses An Unfair Advantage

By |2021-06-25T12:34:40+10:00June 16th, 2021|

June 16th, 2021, Brisbane, QLD Engaged Strategy, a leading insights-based strategic consultancy, has announced its partnership with Podium, a leading business management platform for local businesses. This partnership provides local businesses in Australia an unfair advantage over their [...]

22 03, 2021

Despite the pandemic year, Engaged Strategy helps two client brands in Asia-Pacific achieve record Net Promoter Scores®

By |2021-03-22T17:04:46+10:00March 22nd, 2021|

March 22, 2021 Strategic consulting firm Engaged Strategy has announced that two of its client brands in the Asia-Pacific region have achieved record NPS® scores despite the economic impact of Covid in the year 2020-2021. The two brands [...]

20 05, 2020

New Employee Study Finds Wave Of Anxiety Sweeping Australia As 30 Per Cent Workers Are Impacted Financially, Many More Emotionally

By |2020-05-22T20:41:49+10:00May 20th, 2020|

Majority Suffering From Stress Over Getting Infected And Job Insecurity; 70 Per Cent Of Those Working From Home Miss The Social Interaction May 20th, 2020 Even as Australia is lifting restrictions, employers have a larger challenge to confront [...]

14 05, 2020

New study finds 30 per cent working Australians facing economic hardships, over 50 per cent are struggling with negative emotions that can impact productivity

By |2020-05-15T13:45:14+10:00May 14th, 2020|

May 14th, 2020 Millennials miss the social buzz of an office most, baby boomers and Gen X are most worried about job security and almost one third of Australia’s work force face economic hardship as a result of [...]

13 12, 2018

Engaged Strategy awards QSuper for being rated as Australia’s Most Recommended Brand in Superannuation

By |2019-01-17T10:29:09+10:00December 13th, 2018|

13 December 2018 In late November, strategic consulting firm Engaged Strategy awarded QSuper with the 2018 Most Recommended Brand award for superannuation in Australia. Engaged Strategy’s Managing Director Christopher Roberts presented the award to Neil Sheppard, Head of [...]

24 08, 2018

RACQ honored as the most recommended brand in Australia’s motor insurance sector by Engaged Strategy 

By |2018-08-24T17:18:43+10:00August 24th, 2018|

24 August 2018  Strategic consulting firm Engaged Strategy has awarded the Royal Automobile Club of Queensland (RACQ) with The Most Recommended Brand award for motor insurance in Australia for 2018. In an award presentation held on August 10, 2018, Engaged Strategy honoured RACQ for its continued commitment towards its customers.  [...]

13 08, 2018

Motoring clubs overtake the competition, driving insurance recommendations in motor and property sectors alike

By |2018-08-13T10:27:32+10:00August 13th, 2018|

13 August 2018 Two new studies have revealed that RACQ and RAC WA are Australia’s Most Recommended Brands in motor and property insurance respectively for 2018. The 2018 Motor Insurance Consumer Recommendation and Loyalty  Study and The 2018 [...]

6 06, 2018

Are Australian Health Insurance Providers Engulfed in an Epidemic of commoditisation?

By |2018-08-01T13:12:06+10:00June 6th, 2018|

6 June 2018 New research has revealed that Australia’s most recommended health insurance brand is AHM. The study also discovered that health insurance providers may be unknowingly offering products and experiences that provide limited differentiation from other brands [...]

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