Customer Service

7 03, 2019

Does your customer have a seat at the table in your organisation to drive good profits?

By |2019-09-12T19:48:36+10:00March 7th, 2019|

If there’s one company that demonstrates the benefit of being customer-centric within its DNA, its Amazon. The e-commerce giant’s chief Jeff Bezos is said to always leave an empty chair representing the customer during meetings. All decisions made [...]