About Christopher Roberts
Christopher Roberts, the visionary force behind Engaged Strategy, brings unparalleled expertise and innovation to the realm of business strategy. As the Managing Director of Engaged Strategy and the creator of the Total Engagement Model®, Chris is a recognised authority in CX, NPS, and employee engagement, but more importantly, to Brand Strategy as a whole. His unwavering commitment to excellence and profound insights into customer-centric strategies has helped organisations across 20+ industries achieve success.
Engaged Strategy stands at the forefront of the CX and NPS evolution, offering transformative guidance and strategic direction to businesses across industries. Rooted in empirical research and innovative thinking, Engaged Strategy’s methodologies have empowered companies to deliver exceptional customer experiences, amplify brand loyalty, and drive sustainable growth.
Join us on this transformative journey toward customer-centric excellence. Explore the realms of strategic innovation, gain actionable insights, and unearth success stories that will inspire and propel your organization toward unprecedented success.