The Net Promoter Masterclass program has been designed in line with the latest NPS® best practices to help you steer your organisation to adopt and adapt to a customer-centric culture. The Net Promoter Masterclass program is an essential qualification to empower you to lead your organisation’s CX program, marking you with the credential of a serious CX-oriented professional.
The Net Promoter Masterclass is designed by OCX Cognition. OCX Cognition delivers the future of NPS. The company implements CX programs that result in financial value through its revolutionary NPS Outcome Engineering approach. Drawing on more than 15 years of CX expertise and 1000+ CX initiatives, OCX Cognition ensures customer experience success with a combination of technology and data science powered machine learning, programmatic consulting, and research-based CX insights and education. Learn more at www.ocxcognition.com.