MEDIA RELEASE Monday, 13 October 2014 Brisbane-based consulting firm Engaged Strategy have released the secrets of consumer loyalty and recommendation from their latest round of independent benchmarking studies of the most popular Australian property and motor insurers. The [...]
When you think of McDonalds what do you think of first? Maybe it’s a quarter-pounder, their famous Big Mac, or their irreplaceable golden fries that make your mouth water? Maybe you even have fond memories of Happy Meals [...]
MEDIA RELEASE Wednesday, 23 October 2013 Engaged Strategy, a Brisbane-based consulting firm, has released the results from its 2013 Car Consumer Recommendation & Loyalty Study. Using the internationally renowned Net Promoter metric, the study reveals the car brands [...]
We are excited to announce the release of our 2013 Consumer Recommendation & Loyalty Study for the highly competitive Australian car industry. Using the tried and tested Net Promoter® methodology, the study explores the minds of the consumers [...]
We are excited to announce the release of our 2013 Superannuation Consumer Recommendation & Loyalty Study. For the first time, Engaged Strategy is lifting the lid off the superannuation industry using the internationally renowned Net Promoter® metric, gaining [...]
MEDIA RELEASE Tuesday, 17 October 2013 Engaged Strategy has just released findings from its inaugural 2013 Superannuation Consumer Recommendation and Loyalty Study, which analyses the level of customer engagement across the entire Australian superannuation industry. The study also [...]
Engaged Strategy, a Brisbane-based consulting firm, has released findings from its independent 2013 Financial Institution Consumer Recommendation & Loyalty Study outlining customer experience outcomes for leading Australian financial institutions. The internationally recognised standard Net Promoter Score (NPS) was [...]
We are excited to announce the release of our 2013 Consumer Recommendation & Loyalty Study for the financial industry. The objective of the study was to determine if Australian customers are truly engaged with their financial institution. Essentially, [...]
Brisbane consulting firm Engaged Strategy today released findings from their annual Consumer Recommendation and Loyalty Study for the property insurance sector announcing the property insurers most likely to impress their customers. APIA maintained its winning streak within the [...]
Brisbane consulting firm Engaged Strategy today released findings from their annual Consumer Recommendation and Loyalty Study for the motor insurance sector announcing the motor insurers most likely to impress their customers. With a Net Promoter Score of 14 [...]
