Banking On Experience Is The Way Forward
Published in Money Wise magazine.
1
03, 2020
1
04, 2020
Be Careful Of Death By Blandness And Commoditisation
Published in Money Wise magazine.
1
06, 2020
It will not be ‘Business as Usual’. RESET Now to prepare for the new ‘Normal’
Published in Money Wise magazine.
1
08, 2020
Time To Reset: Which Key Stakeholder Do You Need To Engage To Help Your Business Rise From A Crisis?
Published in Money Wise magazine.
1
09, 2020
Why NPS® Is More Important Than Ever Today
Published in Money Wise magazine.
1
10, 2020
The Ultimate Roadmap To Business Recovery
Published as the cover story in Money Wise magazine.
11
06, 2021
Razorpay Makes The Cut With Its Proactive Customer Experience
A few weeks back I very seemingly fell into the trap of a fake online website called Outcome Offer. I’m usually very cautious, but what did me in (which I realized in a couple of days after making [...]
16
10, 2019
42% of staff are disengaged. Do You know how much this is costing you?
All organisations wax lyrical about efficiency and productivity. This is not a surprising discussion among senior executives in an organisation. However, the solution may just be staring at them in the mirror. According to our national studies around [...]
21
03, 2019
You make the best coffee. But is it enough?
Every business has a typical story. There is a business idea or gap in the marketplace. A product or service is built to address this problem. This could be as simple as working out that there is [...]