MEDIA RELEASE Monday, 13 October 2014 Brisbane-based consulting firm Engaged Strategy have released the secrets of consumer loyalty and recommendation from their latest round of independent benchmarking studies of the most popular Australian property and motor insurers. The [...]
MEDIA RELEASE Wednesday, 23 October 2013 Engaged Strategy, a Brisbane-based consulting firm, has released the results from its 2013 Car Consumer Recommendation & Loyalty Study. Using the internationally renowned Net Promoter metric, the study reveals the car brands [...]
MEDIA RELEASE Tuesday, 17 October 2013 Engaged Strategy has just released findings from its inaugural 2013 Superannuation Consumer Recommendation and Loyalty Study, which analyses the level of customer engagement across the entire Australian superannuation industry. The study also [...]
Engaged Strategy, a Brisbane-based consulting firm, has released findings from its independent 2013 Financial Institution Consumer Recommendation & Loyalty Study outlining customer experience outcomes for leading Australian financial institutions. The internationally recognised standard Net Promoter Score (NPS) was [...]
Brisbane consulting firm Engaged Strategy today released findings from their annual Consumer Recommendation and Loyalty Study for the property insurance sector announcing the property insurers most likely to impress their customers. APIA maintained its winning streak within the [...]
Brisbane consulting firm Engaged Strategy today released findings from their annual Consumer Recommendation and Loyalty Study for the motor insurance sector announcing the motor insurers most likely to impress their customers. With a Net Promoter Score of 14 [...]
Brisbane consulting firm Engaged Strategy has released findings from its 2011 Consumer Recommendation & Loyalty Study outlining customer experience outcomes for Australian mobile network providers. The Net Promoter Score (NPS) loyalty leader in the mobile network provider industry, [...]
Brisbane consulting firm Engaged Strategy has released findings from its independent 2011-2012 Consumer Recommendation & Loyalty Study outlining customer experience outcomes for leading Australian financial institutions. The internationally recognized standard Net Promoter Score (NPS) was used to benchmark [...]
Brisbane consulting firm Engaged Strategy today released findings from their annual Consumer Recommendation and Loyalty Survey announcing the insurance company most likely to impress their customers. Not an easy feat in what's widely been described as a tough [...]
Brisbane consulting firm Engaged Strategy today released findings from its 2011-2012 Car Consumer Loyalty & Recommendation Study. With a Net Promoter Score of 36%, Subaru customers are far more likely to recommend Subaru to friends and colleagues and [...]
