Click here to read the article as published in the Moneywise Magazine September 2024 Targets. Deadlines. These are what dominate business conversations unfortunately, while the more important human aspect often gets overshadowed. Yet, at the heart [...]
Click here to read the article as published in the Moneywise Magazine June 2024 The new blueprint for business success Picture this: an Indian startup is struggling to differentiate itself in a saturated market. Despite their [...]
Click here to read the article as published in the Moneywise Magazine April 2024 It is a clear and primary rule of business that the customer experience (CX) with a brand must match the brand promise. [...]
Click here to read the article as published in the Moneywise Magazine March 2024 Let me tell you a story. A hotel conducted Net Promoter Score® (NPS®)/CX surveys. After detailed granular analysis at an individual staff [...]
The heartbeat of any business’ love for its customers is what guarantees its long-term success. As customer experience has been increasingly being enchanted by technology, predictive analytics and more, there is a love story that’s unfolding [...]
Click here to read the article as published in the IndianTelevision.com November 2023 Engaged Strategy specializes in boosting Employee Engagement, revolutionising Customer Experience (CX), and enhancing Branding strategies for businesses across various industries. It is headed [...]
Click here to read the article as published in the Zee News November 2023 In today's fast-paced professional world, burnout has become an increasingly common issue affecting employees across various industries. This alarming trend not only [...]
Click here to read the article as published in the Zee Business November 2023 Companies can now predict customer behaviour, such as churn risk, enabling proactive measures to retain at-risk customers through targeted offers or interventions. [...]
Click here to read the article as published in the YourStory October 2023 Cracking the Code: Maximising ROI in B2C Marketing with Customer Emotion Insights In the bustling heart of a busy city in Australia, there [...]
Click here to read the article as published in the Techiexpert October 2023 How do you see technology playing a pivotal role in driving employee engagement initiatives at Engaged Strategy? Can you provide examples of specific [...]
