Cracking The Collaboration Code
Quoted on the 22nd of October 2022 in The Times of India - Madras Edition Read PDF version
Why Twitter, Meta, Disney, Amazon are Laying Off Employees and What the Future Holds? Experts Weigh In
Quoted on the 15th of November 2022 in News18 Media To read the complete article on the News18 Website, click below. https://www.news18.com/news/tech/why-are-twitter-meta-disney-amazon-on-a-layoff-spree-what-the-future-holds-experts-weigh-in-6384661.html
Brand Expert Christopher Roberts On His Journey To Becoming The Preferred Strategic Interventionist in APAC
Published in the August 2022 edition of Midday News India. Christopher Roberts is a strategic interventionist in all things brand, customer experience and employee engagement. Brand expert Christopher Roberts on his journey to [...]
Are you the generation that can stop the Great Resignation?
Published in the August Edition of Sunday Guardian Live. Many years ago, I was heading the customer management function of a financial organisation whose unique value proposition was its range of financial services [...]
World Mental Health Day: Healthy Mind Leads to Healthy World
Quoted in the October 2022 edition of The Financial Express
Byjus Will be Bygones Unless…
Published on the 8th of October, 2022 in the Euro Global Post The Byju’s brand reminds me of a person who is organising a huge party and sends out beautiful invitations. In Byju’s [...]
A Manufacturing Renaissance: Can China-plus-one Deliver for India?
Quoted in the September 2022 edition of The Economic Times.
What Can Organisations Do To Win Back Disgruntled Customers
Published in the September 2022 edition of Dailyhunt, India.
The Most Important Mindset Shift All Business Leaders Must Make
Published in the August 2022 edition of Money Wise Magazine.
Every Business Has Only 3 Types Of Customers
Published in the July 2022 edition of Money Wise Magazine.
Digital Empathy – The Secret to Customer Success
Published in the May 2022 edition of Moneywise Magazine.
Turbo charge your CRM with an infusion of customer feedback
Published in the March 2022 edition of Moneywise Magazine.
Why great brands are just like a person in complete harmony?
Published in the January 2022 edition of Moneywise Magazine.
How do you become unique in your market where competitors can replicate your strategies easily?
Published in the December 2021 edition of Moneywise Magazine.
Deeply understand how your customers shop to maximise sales
Published in the September 2021 edition of Moneywise Magazine.
Attract or deflect customers from your doorstep with just the Power Of Reviews
Published in the August 2021 edition of Moneywise Magazine.
What mindset does your organisation have – Outside-In or Inside Out?
Published in the July 2021 edition of Moneywise Magazine.
Insights Inform Strategy
Published in the June 2021 edition of Moneywise Magazine.
The CULTure of Busy
Constantly busy – is it truly a badge of honour?Let me take you back around 15 years ago I was a young ambitious senior manager close to burn out and extremely stressed. My manager at [...]
4 Powerful CX Actions That Can Give Your Competitors Sleepless Nights
Published in the April 2021 edition of Moneywise Magazine.
If a toothpaste can, then financial institutions can too
Published in the March 2021 edition of Moneywise Magazine.