window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-125726137-1'); Skip to content
Engaged Strategy Logo
  • Browse eBook Library
  • Employee Engagement
    • Consulting Services
    • Employee Surveys
    • Leadership Programs
  • Customer Experience
    • Satmetrix NPX
    • Consulting Services
    • Customer Surveys
    • Training
  • Brand Consulting
    • Brand Strategy
    • Brand Rejuvenation
    • Benchmarking Studies
  • About Engaged
    • Why Engaged Strategy?
    • Our Thinking
    • Leadership Team
    • FAQ
    • Press
    • Careers
  • Home
  • Tools
    • Strategic Dashboards
    • Benchmarking 2018
      • Product Information
      • Customer Excellence Awards
  • In The Media
  • Resources
    • Success Stories
    • Blog
    • eBooks
    • Videos
    • Whitepapers
    • Engaging Times Newsletter
      • Engaging Times Newsletter – December 2024
      • Engaging Times Newsletter – November 2023
      • Engaging Times Newsletter – March 2020
      • Engaging Times Newsletter – August 2019
      • Engaging Times Newsletter – March 2019
      • Engaging Times Newsletter – December 2018
      • Engaging Times Newsletter – October 2018
    • NPS Mini Audit
  • Podcast
  • Client Login
  • Contact
  • Employee Engagement
      • Consulting Services

        We focus on aligning and unifying everyone within an organisation towards a positive, and productive workplace culture.

        Learn more >
      • Employee Surveys

        We go beyond mere satisfaction to identify key drivers of engagement within your organisation. We examine organisational alignment, strategic comprehension and commitment.

        Learn more >
      • Leadership Program

        We offer a number of services to assess and develop leadership across all organisational levels.

        Learn more >
  • Customer Experience
      • Consulting Services

        Break through the clutter by designing and delivering unique value propositions. Develop next-level experience by fine-tuning your customer touch points.

        Learn more >
      • Customer Surveys

        We design surveys tailored to your unique business objectives to not only deliver strategic insights but also actionable recommendations.                                   

        Learn more >
      • Satmetrix NPX

        Transform your CX strategy into reality. Use the customer experience management software solution purpose-built by the co-founders of the NPS methodology.

        Learn more >
      • Training

        Provide your staff with the skills and tools to create Promoters and respond effectively to Detractors. Also ensure leaders understand their strategic role within your CX strategy.

        Learn more >
  • Brand Consulting
      • Brand Strategy

        We work with you to craft strategic elements so that your brand resonates with your customers.

        Learn more >
      • Brand Rejuvenation

        We account for industry trends and nuances to rejuvenate your brand assets.

        Learn more >
      • Benchmarking Studies

        Access data-driven insights across key brand and customer experience metrics in order to understand key industry trends and competitor performance.

        Learn more >
  • Net Promoter Masterclass
      • Brand Strategy

        We work with you to craft strategic elements so that your brand resonates with your customers.

        Learn more >
      • Brand Rejuvenation

        We account for industry trends and nuances to rejuvenate your brand assets.

        Learn more >
      • Benchmarking Studies

        Access data-driven insights across key brand and customer experience metrics in order to understand key industry trends and competitor performance.

        Learn more >
  • Events
      • Brand Strategy

        We work with you to craft strategic elements so that your brand resonates with your customers.

        Learn more >
      • Brand Rejuvenation

        We account for industry trends and nuances to rejuvenate your brand assets.

        Learn more >
      • Benchmarking Studies

        Access data-driven insights across key brand and customer experience metrics in order to understand key industry trends and competitor performance.

        Learn more >
  • About Us
      • Why Engaged Strategy?
      • Our Thinking
      • Leadership Team
      • Careers
      • FAQ
      • Press
      • Privacy Policy

Chrsi Roberts- Article May

Previous

Chrsi Roberts- Article May

By Keerthana|2021-05-19T16:38:33+10:00May 19th, 2021|

Share This Story!

FacebookTwitterLinkedIn

Leave A Comment Cancel reply

Join the conversation with Engaged Strategy as we provide fresh and though-provoking insight on customers, employee engagement, branding and leadership. This is based on our experience and knowledge of more than 70 brands across a wide range of industries in the Asia Pacific region.

The Author

Chris Roberts Chris Roberts Director Engaged Strategy

Keerthana Venkatesh Keerthana Venkatesh Head of Marketing Engaged Strategy

Featured Authors

Chris Roberts Chris Roberts Director Engaged Strategy

Keerthana Venkatesh Keerthana Venkatesh Head of Marketing Engaged Strategy

Popular Categories

  • Net Promoter Score
  • Customer Loyalty
  • Employee Engagement
  • Brand Strategy
  • Leadership
  • Customer Experience / Net Promoter Score (CX/NPS)
  • Keerthana Venkatesh
  • In The Media
  • Financial Times of Netherlands
  • ING
  • Value Proposition
  • Customer Loyalty
  • Customer Service
  • Business Growth
  • Property Insurance
  • Car Insurance
  • Health Insurance
  • Banking
  • Superannuation
  • NPS Leaders
  • B2C
  • B2B
  • Customer Success
  • Digital Transformation
  • Customer Experience
  • Employee Engagement
  • Employee Management
  • Inforgraphic
  • Branding
  • Culture
  • Leadership
  • Net Promoter Score
  • Market Research
  • Recession Strategies
  • Benchmarking
Engaged Marketing Logo

Employee Engagement

  • Consulting Services
  • Employee Surveys
  • Leadership Program

Customer Experience

  • NICE Satmetrix NPX
  • Consulting Services
  • Customer Surveys
  • Training

Brand Consulting

  • Brand Strategy
  • Brand Rejuvenation
  • Benchmarking Studies

About Engaged Strategy

  • FAQ
  • Press
  • Blog
  • Careers
  • Contact Us
  • Terms & Conditions
  • Refund/ Cancellation Policy

Resources

  • Benchmarking 2018
  • Case Studies
  • Whitepapers
  • Engaging Times Newsletter
  • Client Login
  • NPS Mini Audit
Copyright 2020 Engaged Strategy. All Rights Reserved. Website by iOVA Communications | Privacy Policy
FacebookTwitterLinkedInYouTube
This website uses cookies and third party services. Settings Ok
Go to Top