Cover Story: The Economics of Balancing AI and Emotional Intelligence in Customer Experience
Published in Money Wise' June 2023 edition.
13
06, 2023
8
05, 2023
12
01, 2023
Customer Experience Management In The Next Three Years
Published on 12th January in The Times of India To read the article as feature on The Times of India, please click the link below. https://timesofindia.indiatimes.com/blogs/voices/customer-experience-management-in-the-next-three-years/ When an organisation says that they conduct customer satisfaction surveys and [...]
5
01, 2023
5 Initiatives for the Development of an Integrated Brand Communication Campaign
Published on 7th January in The Financial Express To read the article as feature on The Financial Express, please click the link below. https://www.financialexpress.com/brandwagon/5-initiatives-for-the-development-of-an-integrated-brand-communication-campaign/2939619/ We live in a massively over-communicated world. Industry figures state that a person [...]
17
01, 2023
Moonlighting Plaguing Your Organisation. Disengagement Could Be The Key
Quoted in the december edition of The Corporate Citizen
23
11, 2022
Is Your Brand Losing Its Sheen? Time To Reconnect And Build Trust
Quoted on the 23rd of November 2022 in Outlook India To read the article as featured on the Outlook India website click the link below. https://www.outlookindia.com/business-spotlight/is-your-brand-losing-its-sheen-time-to-reconnect-and-build-trust-news-239521 Getting your dream job should be a moment to cherish. [...]
15
11, 2022
Why Twitter, Meta, Disney, Amazon are Laying Off Employees and What the Future Holds? Experts Weigh In
Quoted on the 15th of November 2022 in News18 Media To read the complete article on the News18 Website, click below. https://www.news18.com/news/tech/why-are-twitter-meta-disney-amazon-on-a-layoff-spree-what-the-future-holds-experts-weigh-in-6384661.html
3
02, 2023
Is Your Brand Losing Its Sheen? Time To Reconnect And Build Trust
Quoted on the 23rd of November 2022 in Outlook India To read the article as featured on the Outlook India website click the link below. https://www.outlookindia.com/business-spotlight/is-your-brand-losing-its-sheen-time-to-reconnect-and-build-trust-news-239521 Getting your dream job should be a moment to cherish. [...]
15
09, 2022
A Manufacturing Renaissance: Can China-plus-one Deliver for India?
Quoted in the September 2022 edition of The Economic Times.
15
11, 2022
Cracking The Collaboration Code
Quoted on the 22nd of October 2022 in The Times of India - Madras Edition Read PDF version