Click here to read the article as published in the Moneywise Magazine March 2024 Let me tell you a story. A hotel conducted Net Promoter Score® (NPS®)/CX surveys. After detailed granular analysis at an individual staff [...]
Click here to read the article as published in the Moneywise Magazine January 2024 Elevating Organisational Culture: Beyond Basic Hygiene to Achieving a Competitive Advantage Christopher Roberts | MD, Engaged Strategy and Author of “10 Reasons [...]
Click here to read the article as published in the Moneywise Magazine December 2023 The workforce today has a very interesting mix ranging from Baby Boomers who are on the cusp of retirement to the burgeoning [...]
Click here to read the article as published in the IndianTelevision.com November 2023 Engaged Strategy specializes in boosting Employee Engagement, revolutionising Customer Experience (CX), and enhancing Branding strategies for businesses across various industries. It is headed [...]
Click here to read the article as published in the Zee News November 2023 In today's fast-paced professional world, burnout has become an increasingly common issue affecting employees across various industries. This alarming trend not only [...]
Click here to read the article as published in the Zee Business November 2023 Companies can now predict customer behaviour, such as churn risk, enabling proactive measures to retain at-risk customers through targeted offers or interventions. [...]
Click here to read the article as published in the YourStory October 2023 Cracking the Code: Maximising ROI in B2C Marketing with Customer Emotion Insights In the bustling heart of a busy city in Australia, there [...]
Click here to read the article as published in the Techiexpert October 2023 How do you see technology playing a pivotal role in driving employee engagement initiatives at Engaged Strategy? Can you provide examples of specific [...]
Click here to read the article as published in the Moneywise October 2023 The COVID-19 pandemic was an unparalleled global crisis and has since wrought profound changes upon virtually every facet of our lives. Perhaps one [...]
Click here to read the article as published in the News 18 September 2023 In the relentless pace of today’s workplace, stress has become an unwelcome companion. A staggering number of employees cite their jobs as [...]
