make good profits

21 03, 2019

You make the best coffee. But is it enough?

You make the best coffee. But is it enough?

By Chris Roberts|2019-09-17T15:16:33+10:00March 21st, 2019|

Every business has a typical story. There is a business idea or gap in the marketplace. A product or service is built to address this problem. This could be as simple as working out that there is [...]

7 03, 2019

Does your customer have a seat at the table in your organisation to drive good profits?

Does your customer have a seat at the table in your organisation to drive good profits?

By Chris Roberts|2019-09-12T19:48:36+10:00March 7th, 2019|

If there’s one company that demonstrates the benefit of being customer-centric within its DNA, its Amazon. The e-commerce giant’s chief Jeff Bezos is said to always leave an empty chair representing the customer during meetings. All decisions made [...]

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You make the best coffee. But is it enough?

You make the best coffee. But is it enough?

Does your customer have a seat at the table in your organisation to drive good profits?

Does your customer have a seat at the table in your organisation to drive good profits?